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What Is a Managed Security Service?

Managed security service (MSS) refers to various cybersecurity services and assistance, such as managing and monitoring intrusion detection systems and firewalls as well as performing vulnerability and penetration assessments as well as audits as well as overseeing the management of patches and updates; as well as assisting in establishing protocols and rules that help reduce the chance of a data breach. MSS companies provide cybersecurity expertise as well as assistance with regulatory compliance such HIPAA, PCI DSS and ISO.

Premium MSS solutions offer technology like security information and events management (SIEM) cloud access security brokers and container security. A majority of the top MSSPs provide 24/7 monitoring of their security operations centers, threat intelligence to amplify the threat’s context, as well as proactive hunts.

MSS may also help their clients identify vulnerabilities and assess the impact on business functions like availability and performance. This can help clients avoid costly cyberattacks and improve their overall security position.

In addition to offering cybersecurity solutions, many of the top MSSPs provide a full array of managed IT services, including remote monitoring of networks, remote support and security policy development. They have a central dashboard that allows them to see all the devices and applications of their customers. They also offer change management services and backup and recovery solutions to protect data in the case of an incident. They can also assist with the protection of data and governance using tools such as encryption and data loss prevention.